KEY FACTS
Everything you need to know at a glance
Free shipping from €150
For all orders from Germany from a cart value of €150, shipping costs are waived entirely.
Delivery in 2 business days
Standard delivery time for Germany after shipping. Austria 3 business days, EU 4 business days.
FedEx & Hermes
We ship worldwide with FedEx and Hermes, every shipment with proof of postage.
Tracking included
As soon as your package is on its way, you'll receive an email with the tracking number and a tracking link.
HOW IT WORKS
How your package gets to you
1. Order & payment
As soon as your order reaches us, it's automatically forwarded for processing. You'll receive an order confirmation by email.
2. Packed in Falkensee
Our warehouse team in Falkensee carefully packs your order and hands it over to FedEx or Hermes, depending on the destination. You'll get a shipping confirmation with a tracking number.
3. Tracking & delivery
Via the link in the email you can track the status of your package anytime. Delivery to your address or conveniently to a parcel station of your choice.
SHIPPING RATES & DELIVERY TIMES
All prices include VAT. You'll see the exact shipping cost transparently at checkout, based on destination country and weight.
🇩🇪 Germany
€4.99
free from €150
Delivery time: 2 business days
🇦🇹 Austria
€6.99
free from €200
Delivery time: 3 business days
🇪🇺 EU countries
€13.99
Delivery time: 4 business days
🌍 International
€23.99
Delivery time: 6 business days
✈️ Premium International
€34.99
Delivery time: 7 business days
USA, Canada, Australia, New Zealand
OUR SHIPPING PARTNERS
Who we send your package with
FedEx
Our international shipping partner for EU countries, overseas, and Premium destinations. Reliable tracking across the entire route, with proof of postage from the warehouse in Falkensee.
Hermes
Our standard shipping for Germany and Austria. Fast, reliable, and with the option of delivery to your preferred address, a parcel shop, or a parcel station.
SAFELY SHIPPED
Shipped from Germany
🇩🇪
Packed in Falkensee
📦
FedEx & Hermes Partner
🚚
With proof of postage
✉️
Delivery to parcel station
🏪
FREQUENTLY ASKED
Everything about shipping, briefly explained
Shipping
We usually ship within one business day after your order comes in. As soon as your package is with FedEx or Hermes, you'll automatically receive a shipping confirmation by email.
Standard delivery times after shipping: Germany 2 business days, Austria 3 business days, EU countries 4 business days, International 6 business days, Premium International 7 business days.
Yes. As soon as your package is shipped, you'll automatically receive an email with a tracking number and a link so you can follow the status of your package anytime.
Yes, delivery to parcel stations is possible. Just enter the parcel station address as your delivery address during checkout. Hermes reliably delivers to parcel stations throughout Germany.
As long as your package hasn't shipped yet, in most cases we can still update the address. Write us a short email right after ordering, with your order number and the new address, so we can stop it in time.
For deliveries to countries outside the EU, additional customs duties or import taxes may apply on receipt. These are charged by the destination country and are not included in our shipping costs.
You'll see the exact shipping cost transparently at checkout, based on destination country and the weight of your order. You'll also find an overview in the Shipping rates & delivery times section above on this page.
INTERNATIONAL & CUSTOMS
Shipping outside the EU
For deliveries to countries outside the European Union, additional customs duties or import taxes may apply on receipt. These are charged by the destination country and are not included in our shipping costs. The amount and payment processing depend on the regulations of the respective country.
Premium shipping for USA, Canada, Australia and New Zealand: We ship with FedEx Express, including tracking across the entire route. Delivery time 7 business days after shipping.
LEGAL
Shipping conditions in detail
Shipping conditions
Shipping is handled worldwide with Hermes and FedEx, every shipment with proof of postage. Shipping costs depend on destination country and weight. The exact shipping price is shown transparently at checkout before you complete your order.
For shipments outside the European Union, additional customs duties, import taxes, or handling fees may apply. These are charged by the destination country and are not included in our shipping costs. Please inform yourself before ordering about the applicable regulations of your country.



