We usually ship within one business day after your order comes in. As soon as your package is with FedEx or Hermes, you'll automatically receive a shipping confirmation by email.

Standard delivery times after shipping: Germany 2 business days, Austria 3 business days, EU countries 4 business days, International 6 business days, Premium International 7 business days.

Yes. As soon as your package is shipped, you'll automatically receive an email with a tracking number and a link so you can follow the status of your package anytime.

Yes, delivery to parcel stations is possible. Just enter the parcel station address as your delivery address during checkout. Hermes reliably delivers to parcel stations throughout Germany.

As long as your package hasn't shipped yet, in most cases we can still update the address. Write us a short email right after ordering, with your order number and the new address, so we can stop it in time.

For deliveries to countries outside the EU, additional customs duties or import taxes may apply on receipt. These are charged by the destination country and are not included in our shipping costs.

You'll see the exact shipping cost transparently at checkout, based on destination country and the weight of your order. You'll also find an overview in the Shipping rates & delivery times section above on this page.

Shipping is handled worldwide with Hermes and FedEx, every shipment with proof of postage. Shipping costs depend on destination country and weight. The exact shipping price is shown transparently at checkout before you complete your order.

For shipments outside the European Union, additional customs duties, import taxes, or handling fees may apply. These are charged by the destination country and are not included in our shipping costs. Please inform yourself before ordering about the applicable regulations of your country.